Welcome to your Class Manager
Update individual classes and keep your customers in the know…
Christmas is nearly upon us, how exciting! That means Christmas parties, games and mistletoe… and a welcome break for all your hard work 😍
To help make things easy for your fitness business, we’ve just launched a new ‘Class Manager’ page, allowing you to edit individual classes and automatically notify affected clients of any class changes with your own personalised branded Push Notification, sent directly to your client’s phones.
The new ‘Class Manager’ tool is a powerful interface to all your classes, giving you a central point to update and inform your clients of any class alterations. This not only makes it easy for you to update your clients, should you ever need to cancel or change a class, but it also makes it super easy for you to set your Christmas hours!
Like all successful Fitness Studios, the key to maintaining growth is through good communication, both inside and outside of your Studio. And with only a few weeks left to the holiday season, it’s time to start updating your Christmas schedule and informing your customers.
To update any of your classes, simply click on the new ‘Class Manager’ page and navigate to the classes that need altering. Clicking on an individual class will allow you to alter the class name, cost, notice period, location, instructor, availability, description, and the start and end time of the class. You can also instantly cancel a class, set it as a holiday, or hide it from your schedule altogether.
If you’ve been super busy this year and you’re on the ‘nice’ list, you’ll want to reward yourself with a welcome break. Setting a class as a holiday, cancelling a class, or hiding it, allows you to automatically refund any clients that may have already booked. You also have the option to send a targeted email to all affected clients, along with a personalised branded Push Notification to all clients that have your own custom branded mobile App by GO Retrieve.
If you’re just changing a classes hours, or making an alteration to specific class details, then you can update all affected class members by clicking on the ‘bell’ icon and entering your own personalised message. Clicking ‘send notification’ will then send your message as a Push Notification to all clients that have your custom branded mobile App by GO Retrieve.
Now you’ve set your holidays, and updated your classes, it’s time to let all your customers know of your new Christmas schedule. You can do this by sending a personalised custom branded Push Notification to all of your clients through your ‘engage’ page.
To learn how GO Retrieve keeps you in front of your customers, call the GO Retrieve team on 01803 364040.
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Custom Branded Mobile App
Promote your brand with your very own custom-branded mobile app available for IOS and Android. A great way to keep your brand in front of your clients, allowing them to book and pay for all your classes, appointments and workshops.
Engage and re-engage
Send automated and targeted push notifications to remind your clients of upcoming classes and events. Automatically re-engage with clients that have stopped booking with personalised “we miss you” messages, and automatically send ‘Happy Birthday’ messages with a free class if you’re feeling generous.
Online booking and secure payments for your classes, appointments, and workshops any time of the day or night, purchase automatically recurring memberships, single and multiple class passes.
Keep your classes full
With online booking and real-time scheduling, your clients can book your classes on the go, and when a class becomes full they can add themselves to your class waiting list, which automatically notifies clients when a space becomes available.
Create unlimited bespoke memberships with full class and appointment flexibility, and automatic recurring payment collections with a click of a button.
Staff Check-in app
Provide your staff with their own check-in registers, giving them instant access to the clients attending their classes with access to clients emergency contact details and health information.