Stress Free January
Is your phone starting to work overtime, is your workload starting to increase?
January can be one of the busiest times in your already busy calendar.
It’s a time when we see new members getting… focused on their New Years resolutions, in their quest for a new healthy body and a focused mind. And what better way to achieve their goals than to take advantage of your professional fitness services.
Whilst a new member maybe looking to improve their health, increase their fitness and decrease their stress, it can often have an opposite effect on business owners. With the increased enquiries, late nights booking texts, last minute cancellations, the monitoring of attendances and payments, it can sometimes become a little overwhelming.
Fear not, my young fitness guru, for there is light at the end of the tunnel, and the good news is… you don’t need to be a technical whiz to use it!
Ok, without getting too boring, lets first of all talk about how much your time is worth to you. Well, financially your time could range dramatically, but for arguments sake lets say you pay yourself £8 per hour. Now if you are spending an average of 2 hours a day answering booking requests, managing your income, completing paperwork, and general admin, then this equates to 14 hours per week, which in financial terms is £112 per week, or £448 per month, or even more staggering, a £5,824 of your time a year. Whilst it is easy to see your time as a financial outgoing, it is not so easy to see the effects of this time on your personal and family life, so how can GO Retrieve help you with this?
With GO Retrieve your clients can browse your timetable and view all of your classes, appointments and workshops. From here they can self register, answer a selection of signup questions (during or after registration), which helps you to get to know them, highlights any medical issues you may need to know about, and helps you to understand why they are attending your classes.
24 hour Booking and Payments
Remember our little conversation about time? Well this is where you can say goodbye to managing bookings over the phone, being disturbed at all hours of the day or night, you can also say goodbye to missed payments, and stop worrying about people who don’t show up.
With GO Retrieve your clients can browse your schedules, book and pay for all of your services online, at anytime of the day or night, and even manage their family bookings quickly and easily. All classes are paid for upfront, allowing you to create your own cancellation policy that GO Retrieve automatically manages for you.
Do you run your own memberships? Have you ever thought of introducing memberships? Well now you can create any number of bespoke memberships. Simply create a membership that gives access to all the classes and appointments that you want, set the price and frequency of debit collections, and let GO Retrieve do the rest. Each month GO Retrieve will collect membership payments and manage client-booking permissions.
That dreaded phone call, or even worse, that dreaded no-show. Well sleep easy my fitness friend, for GO Retrieve will put you back in charge.
With GO Retrieve your clients have the ability to manage their bookings, and yes I’m going to say it, sometimes they will need to cancel a class. But don’t let that worry you any more, you can now set cancellation times, what does this mean?
Well lets say you have a class starting at 7pm and you would like a little notice to fill any cancelled places, lets say 6 hours. By setting your class cancelation time, your client has the ability to automatically be refunded if they cancel their place outside of the 6-hour notice period, they can then use their credit to book onto another class at a later date, this is all great and all done without a single phone call.
That’s fine you say, but what if they don’t give notice, what if they cancel within the 6 hours, or whatever you set your cancellation time to, or worse… they just don’t show up. Don’t panic, you wont lose a penny, any late cancellations or no-shows will still be charged for, and as all classes are paid for upfront, GO Retrieve manages it all for you.
Ok, that’s enough writing for one day, and we have only just scratched the surface. As you can see your time is extremely important to you, your family, and your bank account. These are just a few examples of how GO Retrieve can save you time and take the stress out of your day.
If you would like to find out more, please feel free to call us on 01803 364040, or use the form below and we will get back to you…
Book your free demonstration today!
Why not take a tour of GO Retrieve’s other features…