Keeping an eye on your figures… with your fitness reports.
There’s nothing more important than your figures, we’re talking your financial figures here, not your physical figure 🙂
It’s all too easy to focus on your clients happiness and wellbeing, after all it’s why you’re so good at what you do. But to have a successful business you must also keep one eye on your figures and know how your business is performing.
Before you go running for the hills, stop, it’s not rocket science and you don’t have to be an accountant to understand your business. Keeping an eye on how your business is performing has been made easy with the GO Retrieve dashboard and Reports.
Whilst your Dashboard gives you a basic overview of recent activities, your Reports page provides you with a greater insight into how your business is performing and can help you spot the early signs of any potential problems.
The most common goto report is the Receipts Report, a handy report that breaks down all your income, showing any fees and VAT deductions. This report comes into its own when running your end of year finances, as its all done for you.
There are a range of other financial reports that also provide you with valuable key figures such as the ‘Top Clients Income’ report, listing all your clients for a selected time frame in order of their financial spend, the Total Revenue Report and Membership Report to name but a few.
But did you know that your Reports can also give you other key figures, figures that can alert you of potential customer problems?
For example, did you know you can run a report on ‘Clients that have never booked’, highlighting any client that has registered with you but not placed a booking; this helps you to make contact with these clients and guide them to their first class.
And, speaking of first class, did you know that you can now run a report to highlight when a client has booked their first class, run this report daily to help you give that extra special first time client welcome.
Other reports that you may find useful to identify if a client needs that little extra motivation is the ‘No Shows’ report, highlighting any clients that have not turned up for class (an early sign that there may be a problem) and the ‘Cancellation without refund’ report.
Grow your business with GO Retrieve
Let GO Retrieve help you…
Custom Branded Mobile App
Promote your brand with your very own custom-branded mobile app available for IOS and Android. A great way to keep your brand in front of your clients, allowing them to book and pay for all your classes, appointments and workshops.
Engage and re-engage
Send automated and targeted push notifications to remind your clients of upcoming classes and events. Automatically re-engage with clients that have stopped booking with personalised “we miss you” messages, and automatically send ‘Happy Birthday’ messages with a free class if you’re feeling generous.
Online booking and secure payments for your classes, appointments, and workshops any time of the day or night, purchase automatically recurring memberships, single and multiple class passes.
Keep your classes full
With online booking and real-time scheduling, your clients can book your classes on the go, and when a class becomes full they can add themselves to your class waiting list, which automatically notifies clients when a space becomes available.
Create unlimited bespoke memberships with full class and appointment flexibility, and automatic recurring payment collections with a click of a button.
Staff Check-in app
Provide your staff with their own check-in registers, giving them instant access to the clients attending their classes with access to clients emergency contact details and health information.